Providing emotional support according to each woman's individual needs and helping women to achieve increased emotional well-being and resilience.
When a woman turns to EFRAT, the chief social worker and team evaluate her individual needs. A trained and supervised volunteer is allocated to support her during this emotionally fraught and delicate time.
Communication may be over the phone or face to face, with the amount and type of contact initiated by the woman and tailored to her needs. If a woman continues her pregnancy, the volunteer offers company and support which sometimes extends long after birth. EFRAT has close to 200 volunteers who are trained in crisis counseling. EFRAT's volunteers are active in over 225 towns and cities throughout Israel.
Skilled administrators man a hotline for women and link them to other EFRAT teams as well as to other agencies and services as appropriate.